FAQs FOR BOUNCY CASTLE HIRE ON THE ISLE OF WIGHT.
FAQs for Isle of Wight Bouncy Castles ltd
Q: Does the blower need leaving on all the time and how much does it cost to run?
A: Yes the blower needs to be running all the time the castle is in use, however it only costs between 15 and 28 pence per hour.
Q: what happens in bad weather?
A: If the weather is just showers, you have the choice to take the castle or not. With the advice that it should not be used in the rain as it is a slip hazard, however if it is constant heavy rain, even the shower cover won't help. Also if there are strong winds it would NOT be safe to hire the bouncy castle.
Q: What kind of access will you need?
A: Most of our equipment fits through a standard sized gate, however if you have steps please let us know as some of our equipment weighs over 150 kg and cannot be lifted up stairs.
Q: Do you have any indoor bouncy castles to hire?
A: All of our castles are suitable for indoor use, however you must check the ceiling height of the venue before you book, you can find the measurements and space requirements on the individual bouncy castles on their page.
Q: Do you have insurance and what happens if there is an injury?
A: Yes we are insured however our insurance, like any other bouncy castle company, only covers for faulty equipment or set up faults. If an injury did occur you would be liable as the children are in your care.
Q: How much notice do you need to book?
A: We recommend as much notice as possible to guarantee the exact service or castle that you want to book is available.
Q: Can we have just a few hours of hire?
A: Yes of course! However, the price would not change as the work involved for us delivering and collecting the equipment is the same.
Q: Can I cancel my booking?
Of course! We understand that things change, you've booked a date and realised you're booked somewhere else or your child has become ill, however, if you cancel a booking, re book and then cancel again, you will need to pay the full hire price in advance to keep your booking in future.
Q: Can a bouncy castle go on concrete?
A: Sorry, we can NOT provide any bouncy bed inflatables on concrete or garden standings.
Q: How many children can use a bouncy castle at once?
A: This is a very broad question as it is really hard to say as it depends on the size of the children and the size of the bouncy castle. Just to give you a rough idea of what the health and safety numbers are, a standard 12 x 12 bouncy castle should have 5/6 children aged 6 ish years.
Q: Are your bouncy castles safe and how do I know what to do to keep the children safe?
A: Yes our bouncy castles are very safe, we have them regularly tested to the highest standard in the industry. This process is called RPII testing which is basically an m.o.t for bouncy castles. As for your knowledge we will give you all the advice we can to promote safe play. There is always the chance of an accident but we will help you be as safe as possible to ensure a fun day.
Q: My garden has a slope is that OK ?
A: Yes a slight slope is ok but if we arrive and the slope is too great we may not be able to set up as children's safety is the number one priority. We may be able to check your garden prior to booking.
Q: Can we have it cheaper if we collect the bouncy castle?
A: We don't offer that service as our insurance states the bouncy castle has to be set up by one of our trained staff.
Q: Can we have face paint on the bouncy castles?
A: Unfortunately we are unable to allow face paint, glitter or confetti on the inflatables as some brands can stain the material. If you have face paint, confetti, silly string or henna at your party and it marks the inflatables, you will be held liable.
Q: Do you hire every day of the year?
A: yes! Isle of wight bouncy castle hire, hire equipment 365 days a year, however, there are additional charges if you'd like a hire on- Christmas eve, Christmas day, boxing day, new years eve, new years day.
Q: Do you provide staff for my hire?
A: Yes, we an provide staff, however, it comes with a cost, you can find the prices below.
Staffing costs-
1hr- £25 per hour, per member of staff.
8hrs- £150 per member of staff.
If you have any other questions please don't hesitate to contact us on 07740 979929
Copyright ©️ Isle of Wight bouncy castle hire ltd